GOAT Ops App

Every reservation from the GOAT booking flow lands here and moves through an eight-status lifecycle — from lead to deposited to verified to completed — with transitions that fire automatically off payments, document verification, and rental dates. Fleet availability is computed live from the reservations themselves, never a spreadsheet count. The app is role-aware: admins get the full command center, while the delivery crew gets a stripped-down mobile view of exactly what they need on the road.

A drag-and-drop pipeline board for working the season's reservations, a morning dashboard with carts rented and payments due, and a "Today's Run" deliveries board the crew works from their phones. A route optimizer geocodes every stop and solves the delivery-and-pickup sequence, mass texting and scheduled SMS reminders handle customer contact, and a built-in AI assistant answers questions about reservations, fleet, and revenue straight from live data. Manual orders are first-class — any dates, any pricing — so phone and walk-up business lives in the same system as online bookings. Customer names, addresses, and revenue figures are blurred in these screenshots to protect client data.